What is this document?
What information do we collect?
Generally, you may browse the Site and/or our applications without providing any Personally Identifiable Information. However, we ask that you provide information at various times and locations through the Site.
This section sets out what Personally Identifiable Information we may collect from you when you use our services:
Information you store on your Profile
We collect information you provide when you create a Tabeeby account, including your name, email address, and date of birth. You can add optional health information to your Tabeeby Profile ("Profile"), for example personal information, medications, conditions, and other information, which helps to personalize your Tabeeby experience. You choose what health information to add to your Profile when using Tabeeby and adding information into your Profile.
Information provided on Tabeeby Virtual Consults
If you decide to sign up for Tabeeby Virtual Consults, we ask you to provide additional information, including payment information.
Information provided in Virtual Consults
At the end of every successfully-completed virtual consult (meaning a consultation between a doctor and a patient through a Tabeeby service using a video link), the doctor with whom you have had your virtual consult will prepare a brief doctor's note about the virtual consult (the "Consult Summary").
Why do we ask you for certain types of information?
Health conditions and appropriate actions often depend on your age group, geography, and gender. This data helps us to provide you with a personalized online health experience. Your Personally Identifiable Information is not visible to other members or doctors on Tabeeby This data is only visible to doctors you connect with using Tabeeby Virtual Consults.
How do we use your information?
We will use your Personally Identifiable Information only for the purpose for which it was provided, as well as other purposes for which you have given consent. This includes, but is not limited to, the following purposes:
<![if !supportLists]> • <![endif]> Administration of your Profile: We use your profile information to help you better understand, stay engaged with, and track your health and to present you with personalized, relevant information. Your email address is used to create, log into, and manage your account on Tabeeby.
<![if !supportLists]> • <![endif]> Connecting with doctors: We use the information you provide to help you find or connect with doctors.
<![if !supportLists]> • <![endif]> Marketing: You may subscribe or unsubscribe to receive marketing communications from us, such as announcements of new features. Please note that we have a strict "No-Spam" policy. We do not share email addresses or other contact information with third parties without your permission.
<![if !supportLists]> • <![endif]> Notifications: We will ask you if you want to receive notifications when you open an account with Tabeeby. If you agree, Tabeeby may send you email, SMS, or mobile push notices, providing you with account-related reminders or updates, or letting you know that you have a message on Tabeeby.
We also may use your Personally Identifiable Information to comply with our legal obligations, resolve disputes, and enforce our agreements, as required and/or allowed by applicable privacy laws.
Disclosing Personally Identifiable Information to Third Parties
When providing our Services, our members choose the types of Personal Information we process and the purposes of the processing. Accordingly, our affiliated service partners. In the event Personal Information is (i) to be used for a purpose that is materially different from the purposes for which the Personal Information was originally collected or subsequently authorized, or (ii) transferred to a third party acting as a data controller, members will be given, where practical and appropriate, an opportunity to opt out of having their Personal Information so used or transferred where it involves non-sensitive information. Where such use or transfer involves sensitive information, members must opt-in before such use or transfer.
With whom do we share your Personally Identifiable Information?
In some instances we may retain other companies and individuals to perform functions on our behalf, including, but not limited to, website developers, IT services providers, shipping or direct mail organizations, storage facilities, or parties assisting us in a recruitment process.
Such third parties may be provided with access to your Personally Identifiable Information to perform the functions for which they have been retained. Our agreements with these third parties will not permit them to use your Personally Identifiable Information for any other purposes and commit them to comply with applicable data privacy standards.
We further may disclose any information, including Personally Identifiable Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.
Who else can see your Personally Identifiable Information?
Are Tabeeby Virtual Consults Services anonymous?
Like an in-person patient-doctor interaction, Tabeeby Virtual Consults are confidential but not anonymous services. When using Premium Services, some Profile information (including your real name and health information from your Profile) is visible to doctors with whom you enter into virtual consults.
Your personal contact information is never visible on Tabeeby to other members or doctors.
By using Tabeeby Virtual Consults, you consent to sharing your name and the health information in your Profile with the doctors with which you interact when using these services.
Accountability for Onward Transfer of Personal Information
We remain responsible for the processing of Personal Information received under the Privacy Shield and subsequently transferred to a third party acting as an agent if the agent processes such Personal Information in a manner inconsistent with the Principles, unless we prove that we are not responsible for the event giving rise to the damage.
By sending Personally Identifiable Information to us, you acknowledge and consent that your data will be transferred across national borders.
Tabeeby use industry-standard security safeguards, such as encryption in transit and at rest.
We use a variety of technologies and procedures to help protect the security of your Personally Identifiable Information from unauthorized access, use, or disclosure. Tabeeby takes reasonable and appropriate precautions, considering the risks involved in the processing and the nature of the Personal Information, to help protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.
Contact our support team to request removal of such information.
Sharing on social media
You can share certain information from Tabeeby using the sign-in services of certain social media services such as Instagram, Facebook and Twitter. Please consider any impact on your privacy and anonymity when posting content to public services. Content posted to these services will be governed by the respective privacy policies of those services.
How can I update my data?
You can add, edit, or delete optional information appearing in your Profile at any time in your account. You can edit, but not remove, certain information (like an email address) required for login and to use Tabeeby, and doctor consult notes. Accordingly, if you want to request access, or to limit use or disclosure of your Personal Information, please contact the company to which you submitted your Personal Information and that uses our Services. If you contact us with the name of our customer to which you provided your Personal Information, we will refer your request to that customer and support them in responding to your request.
To deactivate your account, simply send us an email to email@example.com requesting an inactivation and we will deactivate your account.
User data deletion
To request a deletion of your data, simply send us an email to firstname.lastname@example.org requesting a user information deletion, and we will delete your information
Our Site and/or Apps are not intended for children under 18 years of age. No one under age 18 may provide any information to us through the Site. We do not knowingly collect Personally Identifiable Information from children under 18. If you are under 18, do not access, use, or provide any information on the Site or on or through any of its features. If we learn we have collected or received Personally Identifiable Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.
A "cookie" is a data element that a website can send to your browser, which may then be stored on your system. We use different kinds of cookies on the Site.
On the Site, we use several services provided by Google:
This Site uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").
Google Analytics uses "cookies", which are text files placed on your computer. We use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.
Third- Party Sites
Our Site may contain links to other third-party sites. When you click on one of these links you are visiting a website operated by someone other than Tabeeby, and the operator of that website may have different privacy policies. Tabeeby is not responsible for the individual privacy practices of those sites. We encourage you to investigate the privacy policies of these third-party operators.
How Long We Store Your Personally Identifiable Information
Personally Identifiable Information will be stored as long as the information is required to fulfill our legitimate business needs or the purposes for which the information was collected, or for as long as is required by law.
You may reach us via email at email@example.com.