Frequently Asked Questions

What is is an online doctor directory to help patients find doctors in Middle East. is the easy way to search, find, and connect doctors.
What is the difference between and other healthcare websites?
We focus on connecting patients and doctors online. believes that the patient/doctor relationship is the cornerstone of good healthcare, and that finding the ’right’ doctor makes all the difference in the world. Our goal is helping patients find the right doctor for their healthcare needs.
Why use instead of a hospital website to find doctors? is a better way to search for doctors because we give you more choices and more information. Using, you can search doctors at multiple hospitals by specialty, condition or procedure without having to jump from hospital website to hospital website. We also provide articles by and about doctors; recommendations from other patients, and a scorecard to help you compare doctors.
Is free?
Yes. is free to the public. You can search, recommend and request appointments with doctors listed on the site free of charge.
Is responsible for the information or quality of care provided by doctors and hospitals listed in is not a medical service provider nor do we provide diagnosis, advice or treatment of any kind. Information on this site has been provided by participating hospitals, doctors and 3rd party providers. is not responsible or liable for the information or care provided by any of the doctors or hospitals listed on this site. Users of the site are requested to visit the terms and conditions section for more details.
How do I search for doctors on
From the main navigation menu, go to Find Doctors and choose to search for a doctor by Specialty, or by location.
How is the ranking of search results determined?
Doctors are displayed in the search results based on number of visits and FEATURED criteria in
How do I request an appointment with a doctor listed on
Simply go into the doctor’s eCV and click the Get an Appointment button below their photo. You will be required to complete a short form and provide preferred dates and times for your appointment. This request will be reviewed by first (to prevent spamming), and then sent to the doctor or hospital for follow up.
Is responsible for making and confirming the doctor appointment?
No. That is the responsibility of the participating doctor or hospital.
What happens if the hospital/doctor does not respond my emails?
Please contact us. We will contact the hospital and confirm receipt of your email and enquire about the reason for the delay.
What does do with my personal information? collects and keeps user data to help us better understand who our users are, what they are looking for, and why they are using the site. This information will help us improve the functionality and usability of the website. We do not and will not sell or provide your personal details for commercial purposes. For more information please refer to our privacy policy page.

For more information please contact our hotline at 1831100
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